Our support services areas:
- Cla-Val Field Service Maintenance & Repair
- Controls Systems Troubleshooting & Repair
- Golden Anderson, Ross Valve, Bermad, OCV, Watts ACV, and Cla-Val
- Harper Control Solutions, in stock inventory
- On Site Valve Maintenance & Repair
- Pressure Surge Problems
- Training Presentations
At Harper Control Solutions, we understand the importance of a fluid control system that runs trouble free. A reliable control system helps you achieve operating efficiency and it allows system managers to focus on the big picture. That’s what our support services are all about.
We partner with our clients in working toward an ambitious goal of “zero emergency shutdowns”, based on the knowledge that control components in your system gradually wear from day to day operations, which is just part of operating fluid systems. We help design preemptive maintenance and automated degradation detection strategies. Emergencies do happen, but with our assistance, you can be prepared to handle those unexpected situations and minimize the unwelcome results.
Contact us to discuss Preventative Maintenance Programs, Equipment Inspections and Evaluation, Redundant Design Approach, and Automation Systems that will provide you with diagnostic alerts when equipment is showing signs of fatigue.
Automated Control Systems
Many of the routine operations that you have become accustomed to doing manually can often be automated effectively. This can save resources by having repetitive processes shifted to an Automated Control System. We have designed tank level monitoring systems that are easily programmable to open and close valves and send alarms and operating status data to your remote office location. You can be empowered to remotely monitor and control system processes, which saves time and frees up personnel for other important tasks. We invite you to challenge us to help you make your system run more smoothly requiring less resources.
Preventative Maintenance Programs
Reduced budgets, staffing levels, and company resources put a strain on your efforts to keep your system running smoothly. We can help you determine maintenance intervals that make sense for your situation. Some of equipment that is vital to keep your system up and running may require spare parts or even a redundant design. We can work with you to identify simple procedures to keep your equipment operational and reliable.
Remote Troubleshooting Support Services
When you have equipment that is not operating properly, we may be able to assist you remotely with our experienced staff. Some problems can be identified by a brief review of the operating behavior. We have a long track record of helping customers identify the culprit of an improperly operating control valve hundreds of miles away. Diagnosing a control problem is the first step in getting your system running again — we are here to help you!
Even a system that is managed expertly may encounter critical situations that require immediate troubleshooting or repair of equipment. If you have a vital system that cannot be shutdown without negative consequences, contact us to discuss your system and concerns. We will work with you to develop a strategy and plan to limit the down time and get your equipment up and running quickly.
We have vast experience in the industries we serve and are available to develop training programs. We understand that a well trained staff is an important investment for system owners and managers. Let us know where additional support is needed in your organization — Harper Control Solutions is ready to help.
System Design Support
We have experience in the design of many types of systems. We work with design engineers, system owners, and managers and are available to work with your team to design a highly reliable, low maintenance, control system that will produce cost savings by virtually eliminating system shutdown due to equipment malfunction. Just think of the spare time and money that would produce!
Design for Reliability
We all have experience with a system that runs flawlessly and a system that constantly has problems. The difference in these systems is often attributed to a better design and better equipment. When you are selecting equipment and design styles, consider the higher cost of a reliable system as a down-payment for all those years where you won’t be struggling with a poorly designed system that “cost less”.
Total Cost of Ownership
When a premier product costs more than a second tier product, ask yourself “Is the higher cost of equipment worth the difference?” Are you familiar with the burden of a lower cost equipment or a less expensive system design? Is it really less expensive, or are you paying the price for the one time savings, over and over again? Let us help you see the difference that higher quality equipment will deliver. Our customers agree year after year as they compare their high quality equipment with other products that need repair work over and over again.